Troubleshooting / S-out guide
Why Is My Computer Running Slow?
A slow computer can be caused by storage, startup programs, heat, software or an aging drive. Start with these practical checks before booking a repair.
Practical checks
Start with the basics.
- Restart the computer and notice whether the slowdown is constant or only happens with specific programs.
- Check available storage. A nearly full system drive can affect everyday performance.
- Check startup programs and close software you do not need running in the background.
- Watch for high heat, constant fan noise, freezing or crashing; these can indicate hardware, cooling or storage problems.
- Back up important files when the device is unstable and ask for a diagnosis if the problem keeps returning.
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