Printer / S-out guide

How to Handle a Printer Paper Jam

Paper jams should be cleared slowly and without pulling hard on paper that may tear inside the printer.

Practical checks

Start with the basics.

  1. Turn the printer off according to its normal power procedure before opening access panels.
  2. Remove visible paper in the direction of the paper path, using both hands where possible.
  3. Check for small torn pieces around rollers and trays.
  4. Repeated jams may indicate worn rollers, alignment, damaged guides or a deeper mechanical issue.
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